Product Feedback
Checking Site Status and Contacting Customer Support
- Checkmate System Status Page
- List of Components in Checkmate Status Page
- Contacting Checkmate Support
- Securely Sharing Credentials with Checkmate
- Securely Sharing Information with Checkmate
- Navigating TitanFile to Share Data Securely
Menu Sync Errors
Live Order Troubleshooting
- Why are my orders delayed?
- Why am I getting duplicate orders?
- Will I get a notification when an order is cancelled?
- Can I refund a delivery service order in my POS?
- How does sales tax work with Checkmate online orders?
- What customer information will I see on my kitchen ticket?