Account Management and Navigation

Login to the Checkmate Portal

Follow the steps below to login to the Checkmate Portal:

• Reset Password Instructions: Find out how to reset your password here.
• Adding Additional Users: Discover how to add new users here.
• Navigating Checkmate Portal: Overview of portal navigation basics here.

Menu Management

• Marking Item/Modifier Out of Stock: Learn how to mark items or modifiers out of stock here.
• Adding menu Elements:
  • Adding a New Category: Learn how to add a new category to your menu here.
  • Adding a New Item: Learn how to add a new Item to your menu here.
  • Adding a new Modifier: Learn how to add new modifiers here.
  • Adding a Modifier Group: Learn how to add a new modifier Group here.
• Editing Items and Modifiers: Find out how to edit or delete items here.
• Deleting Items and Modifiers: Find out how to edit or delete items here.
• Reordering Items and Categories: Learn how to reorder menu items here.
• Uploading Photos: Instructions on uploading photos for the menu here.
  Note: When updating item images, please review the Menu Item Photo Guidelines here.
• Price Elevation: Learn how to manage Price Elevation directly from the Checkmate portal here.

Managing Request Queues

• Overview of managing request queues here.

Location Management

• Marking Location Online/Offline: Learn how to manage your location status here.
• Updating Hours: Learn how to manage and update your location hours here.
• Updating Special Hours: Learn how to manage and update your location hours here.
• Updating Kitchen Prep Time: Find instructions for updating kitchen prep time here.

Price Updates

Price updates are typically not performed within the menu management portal, as they are configured at the POS or occasionally on the ordering platform. Learn more about how to manage the price update process below:

• For Legacy Integration
• For Direct Sync Integration
• Non-API Integrated Ordering Platforms

NOTE: Utilizing the price elevation feature within Checkmate's menu management portal, the POS prices will automatically reflect the specified percentage increase within the API-integrated ordering platform menus.