An order can be canceled from the Orders Overview page in the Direct Ordering Admin Panel, either directly from the order list or from the order's detail view. Canceling an order cannot be undone.
Canceling an Order
- Log in to the Direct Ordering Admin Panel.
- In the left navigation, click Orders, then click Orders Overview.
- Locate the order to cancel. For the available views and filters, see Finding an Order.
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Click the order number to open the order details.
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Click Cancel.
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Click Cancel Order to confirm.
Note: Once an order is canceled, the action cannot be undone.
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