Placing Order for a Guest User

Direct Ordering (DO) allows restaurant operators to add Guest users while placing orders—without requiring a password or creating a full Customer account. This streamlines the ordering process for one-time or infrequent customers while ensuring their orders remain linked to a valid email address.

Benefits of Guest User Creation

• Speeds up order entry for one-time or occasional customers
• Removes the need for customers to set up a full account
• Keeps order history tied to the customer’s email for easy tracking
• Offers flexibility to upgrade a Guest to a full Customer later
• Simplifies order management for operators—no login or password required

How to Place an Order for a Guest

Follow the steps below to place an order for a Guest:

Note: Guests will not have login access. Their orders are tracked using their email address.

Guest vs. Customer: What’s the Difference?

If an Email Is Already in Use

If the email you enter already belongs to a Customer account:

• You’ll see a message saying a Customer account with this email exists
• You can link to the existing Customer account, as using the same email for multiple profiles may create confusion