Reordering a past order on behalf of a customer

These instructions will guide you on how to reorder an order that's already been closed and sent to your POS.

1. In your 1st Party Ordering Platform 

2. Navigate to Customers > Customer Management

3. Use the search bar to search for the customer by name or email address > Select the customer.

4. Scroll to the customer's Orders section > Select the order they want to duplicate. 
   > Note: The order must be Closed and Paid to use this feature. 

5. In the upper right > Click the Reorder button and confirm all details. 
   > Note: The Reorder will default to an ASAP order. If you'd like to schedule for a different date & time, simply update the Requested Time field. 

6. Click Proceed to Menu and make any necessary changes.

7. Click Checkout. Be sure to confirm the preferred payment method and tip amount with the customer before placing the order.

If you need help editing an existing order, review this related article:  Editing an existing Future Order