What is a Reward Event?

A Reward Event is a predefined action within a loyalty program that automatically grants a reward to a customer. These events are triggered by specific activities or milestones, ensuring a seamless and engaging rewards experience.

How to Create Reward Events

Follow these steps to create a new reward event:

• Create a New Reward Event
  • Single Send Reward: A one-time reward sent on a scheduled date and time.
  • Automated Reward Event: A recurring reward triggered by events such as birthdays, last orders, or registrations.

Reward events can only be created for existing rewards. Learn how to create rewards here.