Follow the steps below to:

• Create new Alert
• View/Edit Alert Details
• Disable/Activate Alert

What are the different types of alerts that I can customize?

1. Revenue fluctuation by Location - Alerts you when the revenue of your location falls or increases by the percentage you set

2. Revenue fluctuation by OP - Alerts you when the revenue of your location falls or increases for a specific Ordering Platform by the percentage you set

3. Items sold out - Reminds you, on the days that you specify, about menu elements that have been marked as sold out INDEFINITELY

4. Items not pushed - Alerts you if changes have been made to the availability of menu elements in the Portal but have not been pushed to update online on the Ordering Platforms

5. Location Offline - Reminds you, on the days that you specify, when your location has been marked as Offline for an indefinite period

6. Location not pushed - Alerts you when changes were made to your location’s online/offline status in the Portal but have not been pushed to update online on the Ordering Platforms

7. Ordering Platform offline - Reminds you, on the days that you specify, when an Ordering Platform has been marked as Offline for an indefinite period

8. Ordering Platform not pushed - Alerts you if changes have been made to the offline/online status of specific Ordering Platforms in the Portal but have not been pushed to update online on the Ordering Platforms

Checkmate Insights alerts are not the same as the user notification settings or the default alerts. Learn more about the difference between Custom Alerts and User Settings Notification Alerts here.

How will I Receive Custom Alerts?

You will receive a summary email of the alerts that are generated for your location(s) every morning at 8 am Eastern Time.

Sample email attached :

If you select the text message checkbox, you will receive a message on your phone if an alert has been created for your location.