Ordering Platform offline

Ensuring that your Ordering Platforms remain active is critical for maintaining a seamless customer experience and maximizing sales. This alert reminds you on the days you specify when an Ordering Platform has been marked as Offline, allowing you to take action if needed.

How It Works

• The system tracks Ordering Platforms that have been marked Offline in the portal.
• You set a reminder schedule based on how many days the platform has been offline, and when the selected time frame is reached, an auto-alert is triggered.

Customization Options

You can tailor the alert settings based on:

• Reminder Frequency: Choose when to receive reminders (e.g., 5 days, 10 days, or up to a maximum of 15 days after the platform has been marked offline).
• Multiple Reminder Days: Select multiple intervals for recurring reminders.

Benefits of This Alert

• Minimize Ordering Platform Downtime: Stay informed about offline Ordering Platforms to take corrective action.
• Prevent Revenue Loss: Ensure that customers can always place orders through active platforms.
• Reduce Manual Tracking: Get automated reminders instead of manually checking platform statuses.
• Customizable Scheduling: Set reminders that align with your business needs.

How to Enable This Alert

Setting up an Ordering Platform offline alert is quick and easy in the Checkmate Portal. Learn how to create customized alerts here.