Items Not Pushed

Ensuring that menu availability updates are successfully pushed to Ordering Platforms is crucial to preventing order issues and customer confusion. This alert notifies you when changes to item availability have been made in the Checkmate Portal but have not been pushed online within the selected time frame.

How It Works

• The system tracks menu availability changes made in the Checkmate Portal.
• You set a time threshold for how long an item can long an update can be held without being Pushed before triggering an alert.
• If the update is not pushed within the selected time frame, an auto-alert is triggered.

Customization Options

You can tailor the alert settings based on the Time Threshold and Choose to receive an alert after 12, 24, 36, or 48 hours if an availability update has not been pushed.

Benefits of This Alert

• Prevent Order Issues: Avoid customers ordering unavailable items.
• Ensure Menu Accuracy: Make sure all updates reflect correctly across platforms.
• Reduce Manual Checks: No need to monitor menu status manually.
• Real-Time Alerts: Get notified before delays impact the customer experience.

How to Enable This Alert

Setting up an Items Not Pushed alert is quick and easy in the Checkmate Portal. Learn how to create customized alerts here.