
Quality & Training
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Activity overview
Latest activity by Quality & Training-
Quality & Training created an article,
Rewards
What are Rewards? Rewards are incentives granted within a loyalty program to recognize and engage customers. They can be earned through various activities, such as making purchases or interacting ...
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Quality & Training created an article,
Reward Events
What is a Reward Event? A Reward Event is a predefined action within a loyalty program that automatically grants a reward to a customer. These events are triggered by specific activities or milesto...
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Quality & Training created an article,
Promo Codes Discount Configuration
Table of Contents Overview Configuration Enabling Promo Codes Configuring Order-Level Promo Codes Configuring Item-Level Promo Codes Required Items (BOGO Promo Codes) Guest Experience Ove...
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Quality & Training created an article,
Transaction Details Report - Glossary of Terms
What is the Transaction Details Report? The Transaction Details Report provides a comprehensive, transaction-level breakdown of all orders, refunds, adjustments, and other activities for a given da...
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Quality & Training created an article,
Resolve the Tablet/iPad Offline Error in Heartland POS
If you're encountering an error indicating that your assigned online ordering tablet or iPad is offline in your Heartland POS system, follow the steps below to Verify Tablet Assignment: karishma % ...
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Quality & Training created an article,
Onboarding FAQs
Getting Started + What should I have ready before I sign up? Before signing up, ensure you have access to your POS backend and ordering platform merchant portals with menu edit access. Your POS a...
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Quality & Training created an article,
Heartland Menu Management Guide
Initial Set up Log in to Heartland using valid credentials https://hrpos.heartland.us/ Home Screen view Menu Our integration supports having multiple menus. Heartland refers to menus as Groups....
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Quality & Training created an article,
Reporting API - Internal Data Tables
What is Internal Data? The Reporting API leverages a set of APIs that retrieve essential data points related to orders, operations, and quality indicators. These APIs provide a structured found...
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Quality & Training created an article,
Reporting API - Ordering Platform Data Tables
What is External Data? The Reporting API provides internal and external data access, allowing you to track performance across your business. External data refers to metrics gathered from third-part...
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Quality & Training created an article,
Reporting API
What is the Reporting API? The Checkmate Reporting API provides structured and actionable data sourced from third-party ordering platforms. This API empowers you to monitor sales, track operat...