Quality & Training
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Activity overview
Latest activity by Quality & Training-
Quality & Training created an article,
Discounted Items
Discounted Items are specific menu items that are either Required or Discounted as part of a Reward, Deal, or Promo Code.Required items are what the customer must purchase the required items to qua...
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Quality & Training created an article,
Domain Name System (DNS)
What Is DNS? The Domain Name System (DNS) is like the Internet’s phonebook. Instead of remembering complex IP addresses, DNS lets us use easy-to-remember domain names like yourrestaurant.com. Behin...
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Quality & Training created an article,
Calculating Refunds in Direct Ordering
Accurate refund calculations are crucial for ensuring financial integrity and customer satisfaction. This guide explains the detailed process of calculating refunds, focusing on orders with and wit...
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Quality & Training created an article,
Edit Customer Details
For previously added customers, you can view and edit the following details on the Customer Details page: Customer Information First Name – Displays the customer's first name. Last Name – Displa...
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Quality & Training created an article,
Heartland Direct Sync Integration Requirements
This document outlines the guidelines and requirements for qualifying a location for the Heartland Direct Sync (DS) integration. To ensure successful onboarding and accurate data transfer, all loca...
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Quality & Training created an article,
Direct Ordering App Analytics
Direct Ordering App Analytics App analytics provide insights into user engagement, app adoption, and overall performance. Tracking app downloads helps you understand how many users are installing y...
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Quality & Training created an article,
Announcements
Announcements are discount deals or special offers that can be published on your website's mobile and desktop versions. You can include images and links to direct customers to specific pages or pr...
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Quality & Training created an article,
DoorDash Menu Visibility Limitation: Why Only One Menu Appears to Customers
When using DoorDash as an ordering platform, it’s essential to understand how multiple menus scheduled for the same time are handled. While DoorDash will technically receive all menus pushed from C...
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Quality & Training created an article,
Understanding reCAPTCHA v3
What is Google reCAPTCHA v3? To enhance security and protect against fraudulent activity, we have enabled Google Enterprise reCAPTCHA v3. It works in the background to analyze activity and prevent ...
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Quality & Training created an article,
Creating a SkipTheDishes Login for Refunds Management
To take advantage of Checkmate's Refunds Management feature, you will need to create a dedicated SkipTheDishes login. The steps to create a SkipTheDishes Login for Checkmate Refunds Management are ...