Push Notifications Campaign

Push Notifications let you reach your guests instantly through your brand’s mobile app. They appear as messages on a guest’s device, helping you engage customers with promotions, offers, and loyalty updates.

How Push Notifications Work

To receive promotional push notifications, guests must:

1. Be a registered guest with your brand.
2. Opt in to Marketing Push Notifications during registration or via communication preferences.
3. Have your brand’s mobile app installed on their device.
4. Enable notifications for your app in their device settings.

Note: The in-app opt-in and Communication Preferences are connected. If a guest changes their preference in one place, it updates automatically in both.

Guest Experience

Guests can:

• See notifications on their phone’s lock screen or notification bar.
• Tap a notification to view details in your app.
• Receive timely offers, discounts, and loyalty reminders.
• Manage their preferences at any time by opting in or out of promotional push notifications.

Brand Capabilities

With Promotional Push Notifications, your brand can:

• Create and schedule promotional campaigns.
• Segment audiences by behavior (spending, order history, loyalty status, birthdays).
• Personalize titles, subtitles, and messages (up to 150 characters visible).
• Combine push notifications with email for multi-channel campaigns.
• Monitor delivery and engagement performance.

Learn how to create and manage Push notifications here.