Creating a SkipTheDishes Login for Refunds Management

To enable Checkmate’s Refunds Management feature, you’ll need to create a dedicated SkipTheDishes login. Only admin users in the SkipTheDishes Merchant Dashboard can add new users. If you do not have access, please contact your SkipTheDishes representative.

Step-by-Step Instructions

1. Log in to the SkipTheDishes Merchant Dashboard: Use your admin credentials to sign in:
   https://partner.skipthedishes.com

2. Go to User Settings: In the left-hand menu, click User Settings, then select the User tab.

3. Create a New User: Click Create user to begin.

4. Choose Location Access: Select all the store locations this user should be able to access.

5. Enter Basic Information: Fill in the following fields:

   • Name: Refund Management

   • Language: English

   • Email: Use the appropriate format below:

     For Franchisors: Format: hello+<BrandName><FranchisorName>@inrevsrv.com
     Example: hello+cheesyfranchcorp@inrevsrv.com

     For Independent Restaurants: Format: hello+<BrandName>@inrevsrv.com
     Example: hello+cheesy@inrevsrv.com

   • Set Role and Access Type: Under Choose role and access type:

   • Access Type: Edit

   • Role: Corporate

6. Send the Invite: Click Send an Invitation to complete the process.

Note: Integrating our Refunds Management system with your location may take up to 4 business days. This period is essential for us to ensure a seamless transition and comprehensive takeover of your establishment’s refunds and dispute process.

Learn more about Refunds Management here.