Creating a Grubhub Login for Refunds Management

To take advantage of Checkmate's Refunds Management feature, you will need to create a dedicated Grubhub login. The steps to create a Grubhub Login for Checkmate Refunds Management are :

Step 1: Log In to the Grubhub for Restaurants Portal

Log in to your Grubhub for Restaurants Portal using your administrative credentials.

Step 2: Access User Management

Navigate to the Permission tab on the left side of the portal and click on + Add User, which is in the top right corner.

Step 3: Fill Out User Details

You will be presented with a form to enter the new user's details:

• Name: Enter the user's full name.

• Email: Enter the email address for Refunds Management in Checkmate.
  The email address should be in the format “hello+<BrandName>@inrevserv.com”.

  For Example: If your Brand name is Cheesy, the email address would be “hello+cheesy@inrevserv.com”.

• Phone Number: Provide a contact number.

• Role: Select the “Admin” Role for smooth functioning.

Step 4: Assign to Location (Optional)

You can assign the user to a specific location if you operate multiple restaurants.

Step 5: Save User

After filling out the form, click Save to create a new user.

Once you've successfully created a Grubhub login that is compatible with the Refunds Management feature in Checkmate, you can rest easy—our team will handle the rest for you.

Note: The integration of our Refunds Management system with your location may take up to 4 business days. This period is essential for us to ensure a seamless transition and comprehensive takeover of your establishment’s refunds and dispute process.

Learn more about the details of how to manage your Grubhub account here.

Learn more about Refunds Management here.