To take advantage of Checkmate's Refunds Management feature, you will need to create a dedicated DoorDash login. The steps to create a DoorDash Login for Checkmate Refunds Management are :
Step 1: Log In to the DoorDash Merchant Portal
Log in to your DoorDash Merchant Portal using your administrative credentials.
Step 2: Access User Management
Navigate to the Settings section in the DoorDash Merchant Portal and Click on Manage Users.
Step 3: Add a New User
Click on the + Add User button to start the process of adding a new user.
Step 4: Define User Role
Select a role for the new user. To ensure smooth functioning, select the ”Store Manager” Role.
Step 5: Assign Email Address
In the email address field, input the email address. This will serve as the login email for the Refunds Management feature in Checkmate.
Example 1 - For Franchisors:
The email address should be in the format:
“hello+<BrandName><FranchisorName>@inrevsrv.com”.
For Example: If your Brand name is Cheesy and your Franchisor/Corporate name is FranchCorp , the email address would be “hello+cheesyfranchcorp@inrevsrv.com”.
Example 2 - For Independent restaurants:
The email address should be in the format:
“hello+<BrandName>@inrevsrv.com”.
For Example: If your Brand name is Cheesy, the email address would be “hello+cheesy@inrevserv.com”.
Step 6: Save and Confirm
After entering all the necessary details and setting the permissions, click Save or Create User to finalize the new user creation.
Once you've successfully created a DoorDash login that is compatible with the Refunds Management feature in Checkmate, you can rest easy—our team will handle the rest for you.
Note: The integration of our Refunds Management system with your location may take up to 4 business days. This period is essential for us to ensure a seamless transition and comprehensive takeover of your establishment’s refunds and dispute process.
To access more detailed instructions on the Doordash portal, click here.
Learn more about Refunds Management here.
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