Brink - Menu Management

How to Update Existing Menu Item Name or Price (in POS)

• Go to Items → Search for the Item you’d like to update

• Click into Item or the pencil to the left of Item you’d like to update

• Update the Item name, price, etc and click OK

How to Update Modifiers within Modifier Group (in POS)

• Go to Modifier Groups → Search for the Modifier Group you’d like to edit

• Click into the Modifier Group or the pencil to the left of it to update

To remove modifier from modifier group

• Find the modifier to remove and click the 'X' next to that modifier → Click OK

To add modifier to existing modifier group

• Select Add Item

• Find the modifier you would like to add in the Search Bar

• Select the modifier → Click OK

• In the main Edit Modifier Group window → Click OK again

How to Update Item Photo (in Checkmate Portal)

Although item photos can be updated within Brink as noted above, the Brink to Ordering Platform sync does not support photo updates presently. Therefore, item photos MUST BE UPDATED DIRECTLY IN THE Checkmate PORTAL at this time by performing the following steps:

• Log in to the Checkmate Portal

• Go to Store Management

• Click on the image icon next to the item for which you’d like to add/update a photo

• Click on “Update Image” for the item

• Select the image of your choice, by searching and selecting the image from your library or you may choose to drag and drop the desired file from your desktop in the highlighted area and select Save.

• Photos are updated instantly in the portal

NOTE: Do not forget to push changes to the Ordering Platforms, or the changes will not take effect.

How to Update Item Description (in POS)

• Go to Menu Items → Search Item Name (to add description) → Go to Description tab → Enter Description → Click OK

How to Mark Item as Sold Out (in POS)

Marking items as sold out or (86’d) must be done in the Brink Portal. Follow the same steps if you want to mark a modifier as out of stock.

Step 1: Log in to your Brink POS, and go to the Settings Editor under the Configuration in the left panel

Step 2:  Select the Location for which you wish to make changes and Click on "Items" in the Panel on the left

Step 3: Find the item you would like to mark as sold out, and uncheck the "Active" checkbox across that item

Uncheck the "Active" Checkbox, and the item will be marked as sold out until the item is marked as "Active" again. 

Step 4: Click on "Save" to save the changes and "Publish" to push the changes to the POS

Once the Changes are made to POS, they will be automatically sent to Ordering platforms with the next Automatic Sync, within 15 minutes.  The item will be marked as sold out until marked as "Active" in POS.

NOTE: Checkmate polls the Brink POS EVERY HOUR at which time the system will auto-sync and the changes detected will push to the ordering platforms at that time.  If you would like the change to be immediate, go to Checkmate Portal and Click on ‘Sync’. It will automatically Sync the menu with your POS and update the prices on your Ordering platforms.

Updating Delivery Hours (in Checkmate Portal)

• Click on “Ordering Hours” in “Store Management” and click on “Regular Hours”. Once in this page click on “Edit”

• You can update the hours as needed and click on “Save” once complete

Updating Special/Holiday Hours in the Checkmate Portal 

• Click on Hours > Special/Holiday Hours > Edit 

• Click +Add Special/Holiday Hours. 

• Enter Name > Date > Select Close (to be closed all day) or set Special Hours in the time range fields (Open & end time) 

• To add multiple time ranges within one day, select ‘+’ to expose additional time range fields. 

• Click Save 

Make sure to click on Push to Ordering Platforms, or the updates will not take effect. 

Updating Kitchen Prep Time 

Go to Hours > Kitchen Prep Time > Edit to access and Edit the prep times. 

Default Prep Time 

The system will automatically show the Ordering Platforms that support prep time and allows you to set a default prep time. 

Set the Default Prep Time and click Save.

Time Specific Prep Time 

If you have integrated ordering platforms that allow for time-specific prep time, you will have the option to uncheck the “use default prep times” button, expanding the days of the week. 

Step 1 - Uncheck Use Default Prep Time 

Step 2 - Set Day Prep Time for each day of the week as you would like 

Step 3 - To set Prep Time based on time of day, check By Time Period 

a. Enter the start time and end time 

b. Set prep time next to that time range 

c. Select ‘+’ to add more time ranges for that day 

Step 4 - Repeat the above steps for each day of the week 

Step 5 - Click Save when finished

For Ordering Platforms that do NOT support time-specific prep times, their logo will appear below the Default Prep Time section and will only use the default time which applies to all days of the week. 

For Ordering Platforms that DO support time-specific prep times and for which time-specific prep times are set, their logo will appear below the Time Specific Prep Time section making it easier to distinguish which Ordering Platform is using which type of prep time. 

Marking the Location Online/Offline in Checkmate Portal

You can mark the location or respective delivery platform(s) to appear offline/ online with the click of a button.

Make sure to hit external push when you make any change(s), or else the changes will not take effect.

Final Step: Pushing Changes to the Ordering Platforms

Once all updates are made in your Brink back end, to update the ordering platforms to manually push the changes to your Ordering Platforms:

Go to Checkmate Portal and Click on ‘Sync’. Once the POS Sync is complete then Click on Push to Online Platform(s). The system will auto-sync every hour and the changes will push to the ordering platforms at that time.

Note:  Our system will automatically sync with your POS EVERY HOUR - if there is a change to the menu detected it will push out to the ordering platforms once the sync occurs.

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