Customers occasionally request that a confirmation email be resent, usually because they cannot find the original. This tends to happen when the original confirmation is flagged by a spam filter, or when receipts are being gathered for monthly expense reports.
Note: If a customer needs the confirmation resent to a different email address, the best course of action is to resend it to the original customer, who can then forward it from their own mailbox. Changing the customer's email address on their profile to a temporary address is not advised.
To locate the order first, see Finding an Order.
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