By default, logged-in guests can save credit cards to their profile for faster checkout on future orders. This behavior can be changed at the brand level, and the available options are described below. These configurations apply to both the Web App and the Mobile App.
The saved-card behavior can be set to:
- Prevent credit cards from being saved.
- Hide saved payment methods entirely from the guest experience.
- Allow guests to choose whether to save their card.
How to Configure Credit Card Saving Options for Guests
Follow the steps below to configure whether credit card information is saved for guests:
Frequently Asked Questions
Yes. These configurations apply brand-wide and affect every logged-in guest.
Yes. The "Do Not Auto-Save" and "Guest Choice" configurations both allow one-time card use.
Yes. All configuration changes are reflected in both platforms automatically.
Previously saved cards remain associated with the guest's account but become inaccessible. Guests cannot view or use them at checkout, and if the Payment Methods section is hidden, they cannot manage them in their profile either. The cards are not deleted, but guests must enter card details for each order.
For help selecting the option that best fits a brand, contact the Checkmate Support team.
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