Overview

The 21.5" All-in-One (AIO) is the primary input device used in our kiosk. The AIO is an Android computer combined with a touchscreen, enabling our application to run the kiosk software and allowing the end user to place their order by touching the screen. You can view additional specification information here.

Troubleshooting

Power Button

The only switch on the AIO touchscreen is the power button which is located on the side of the kiosk. When in portrait mode, we always try and position the power button in the lower left side but it is possible it was mounted so it is in the top right

By default, we disable the power button to turn the unit off. This is done on purpose to prevent it from accidentally being turned off and causing support calls to simply power it back on.

• If it is off, pressing the power button will allow the unit to be powered back on

• If the unit looses power it should automatically power back on when power is restored

Cleaning the Screen

When cleaning the screen, we recommend following the below best practices.

• Turn off the product and disconnect from AC power before cleaning.

  • Turning the product off protects against accidental touch selections that could cause problems or hazardous results.

• Disconnecting power protects against hazardous interaction between accidental liquid entry and electricity.

• To clean the case, dampen a clean cloth lightly with water and a mild detergent and wipe gently.

• Use a soft, dry cloth to clean areas that have ventilation openings to avoid getting any liquid or moisture inside.

• If liquid gets inside, do NOT use the product until it has been inspected and tested by a qualified service technician.

• To clean the touch screen, apply a glass cleaning solution to a soft cloth and wipe the screen clean.

• Do not spray the cleaning solution directly onto the touch screen or any other part to prevent liquid from entering the product.

• Do not use volatile solvents, waxes, or any abrasive cleaners on any part of the product.