Direct Ordering supports both Apple Pay and Google Pay on Direct Ordering websites and mobile apps. We've done the heavy lifting on the development side so that setup is relatively straightforward, but it's still a bit of a process given how Apple Pay and Google Pay work. Below, you'll find the steps for each.

Apple Pay

Visit the Apple Developer site and create a developer account (you'll need to pay a fee of $99 per year). Once you've done that, please reach out to your Direct Ordering contact so they can provide you with the contact details for Direct Ordering team members who will need to be invited to your account. We will handle the technical setup once we have access to your Apple Developer account.

One thing to note about Apple Pay: the customer must be involved in all authorizations (i.e. any time the payment amount changes). This prevents you from making any edits to an order that would affect the payment total, such as adjusting the tip, editing the order items, or adding or removing surcharges. As a result, we highly recommend that you enable Apple Pay for regular online orders but NOT catering orders.

Google Pay

Visit the Google Pay & Wallet Console and set up a merchant account. Start by creating a "Business Profile", which will ask you to create a payments profile. Google provides various links to help posts throughout the interface, so please follow those if you get stuck.

Once you've established your Business Profile, please reach out to your Direct Ordering contact so they can provide you with the contact details for Direct Ordering team members who will need to be invited to your account. We will handle the technical setup once we have access to your Google Pay Developer account.