Pocket Publisher

What is Pocket Publisher?

Pocket Publisher is our mobile-optimized website, tailored for frontline restaurant staff. It simplifies menu item management, order tracking, and location settings, all accessible via your mobile device's browser.

Matching the desktop version's functionalities, Pocket Publisher boasts a mobile-friendly interface that enhances on-the-go operations management. Users can effortlessly mark items or modifiers as out of stock, handle orders in real time, and modify location statuses to ensure uniform service quality across all sites.

How to Log In and Navigate Pocket Publisher?

Discover how to access and navigate Pocket Publisher by following the steps below:

Explore the navigation process within Pocket Publisher

Check out how to navigate through tabs in Pocket Publisher here:

• Menu Management: This feature lets you keep your restaurant's menu up-to-date directly from your mobile device, ensuring it always reflects the current offerings. Learn more about how to navigate this tab here.

• Orders Management: View and manage incoming orders efficiently and enhance customer service by keeping up with real-time demand. Learn more about how to navigate this tab here.

• Location Management: From a centralized dashboard, oversee and manage settings for each location associated with your brand. This tab facilitates quick switching of operational statuses and syncing updates across all ordering platforms. Learn more about how to navigate this tab here.

• Support: This feature allows you to access a streamlined portal for immediate assistance. It provides quick links to the Knowledge Base for helpful articles and a "Get Support" option to connect directly with our support team.

Permission for Viewing Pocket Publisher

By default, Pocket Publisher is activated for all accounts. However, if you prefer not to use the mobile-optimized version and would like to access the desktop version on your mobile device, you can update the permissions for users under “Manage User Access.”

Simply check the "Optimized Mobile UI" box for a user to enable the mobile-optimized version of the Checkmate portal, or uncheck it to revert to the default desktop version.

Learn more about how to manage user access permissions here.

Alternatively, you can reach out to Checkmate Customer Support to update the user permissions for your account.