How do catering deposits work?

Some restaurants opt to take a deposit instead of full payment for a catering order at the time of booking. This is supported by 1st Party Ordering when the restaurant team places the order in the 1st Party Ordering Admin Panel.

For steps on how to add a catering order in the 1st Party Ordering Admin Panel visit: How to add a catering order in the 1st Party Ordering Admin Panel

To add a deposit during checkout, enter the deposit amount in the "Deposit" line and proceed with the payment.

At this stage, the catering order will undergo the approval process and then proceed to the review process at the store level.

When you are prepared to process the balance, please locate the order in the order management window and proceed by clicking on "Collect Payment."

Once the payment has been processed, the store level admin will be prompted to review the order.

When the order is closed the guest will receive a final invoice.