Catering Orders with Direct Ordering – Checkmate

Direct Ordering provides a comprehensive solution for catering orders, catering to both the needs of the restaurant and the customer.

1. Self-service Ordering:

Direct Ordering's self-service ordering system is designed to empower customers:

Predefined Catering Menu: This feature allows restaurants to set a specific menu tailored for catering. Customers can browse through this menu, ensuring they see only what's available for catering, reducing confusion and ensuring order accuracy.

2. Administrator-Assisted Ordering:

For those situations where customers may need additional assistance or have special requests:

Admin Panel Access: The Direct Ordering Admin Panel is a powerful tool that allows administrators to place orders on behalf of customers. This is especially useful for handling special requests or assisting customers who may not be familiar with online ordering.
Detailed Customer Data: When placing orders, administrators have access to comprehensive customer data. This ensures that the order is tailored to the customer's preferences, from their preferred payment method to their order history.

3. Quotation System:

Ensuring clarity and transparency in pricing for larger orders:

Create Quotes: Before an order is finalized, Direct Ordering allows for the creation of detailed quotes. This lets customers review the order's specifics and pricing, ensuring there are no surprises. Once created, these quotes can be saved, allowing for modifications if needed.

4. Order Modifications:

Recognizing the dynamic nature of catering:

Edit Orders: Direct Ordering provides flexibility in order modifications. Whether there's a change in the number of guests, menu choices, or delivery time, both customers and administrators can easily make changes to upcoming orders.

5. Order Scheduling:

Efficiently manage the influx of orders:

Blocked Order Times: Restaurants have the option to block out specific times for catering orders. This ensures that large catering orders don't clash with regular mealtime rushes, allowing the kitchen to operate smoothly.

6. Payment and Invoicing:

Streamlining the financial aspects of catering:

House Accounts: For regular customers or businesses, Direct Ordering supports house accounts. This allows customers to place orders and be billed later, offering flexibility in payment methods.
Professional Invoicing: Direct Ordering's invoicing system is designed to handle both single and multiple orders. Invoices are detailed, professionally formatted, and can be easily shared with customers.

Direct Ordering's catering features are meticulously designed to cater to the diverse needs of restaurants and their customers. With a focus on transparency, flexibility, and efficiency, Direct Ordering aims to revolutionize the catering experience.