Orders not processed Notification

Tracking order activity is essential to ensuring store operations run smoothly. This alert notifies you when a live store has not processed any orders for a specified time period, allowing you to investigate potential issues and take action.

How It Works

• The system monitors order activity across all live stores.
• You set a time threshold for inactivity i.e., a specific number of days without orders.
• If no orders are processed within the selected time frame, an auto-alert is triggered.
• Alerts include store details, last order date, and affected platforms and are sent via email to designated recipients.

Customization Options

• Once you enable notifications, you can select the number of inactive days before an alert is triggered.
• You can choose from 7, 15, 30, or 90 days, or enter a custom value based on your preference.
• You can also add additional email recipients to receive notifications.

Benefits of This Alert

• Detect Store Inactivity: Quickly identify stores that may have operational issues.
• Prevent Revenue Loss: Take action before extended inactivity affects sales.
• Reduce Manual Monitoring: No need to manually track order processing activity.
• Automated Alerts: Get notified as soon as a store stops processing orders.

How to Enable This Alert

Setting up an Orders Not Processed alert is quick and easy in the Checkmate Portal. Learn how to manage notifications here.