To enable Checkmate’s Online Management feature, you’ll need to create a dedicated DoorDash login. Only admin users in the DoorDash Merchant Portal can add new users. If you do not have access, please contact your DoorDash representative.
Step-by-Step Instructions
Log in to the DoorDash Merchant Portal: Use your admin credentials to sign in:
https://merchant.doordash.comGo to User Management: In the left-hand menu, click Settings, then click Manage Users.
Add a New User: Click the + Add User button.
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Enter Basic Information: Fill in the following fields:
First Name: Online
Last Name: Management
Email: Use the format below:
Format: om+<BrandName>@inrevsrv.com
Example: om+pizzahouse@inrevsrv.com
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Assign Role and Store Access:
User Role: Select Business Admin
Stores: Select all the stores this user should have access to.
Send the Invite: Click Send Invite to complete the process.
Note: Only admin users can add new users in DoorDash. If you don’t have this access, please reach out to your DoorDash representative.
Once the user is added, the Checkmate team will handle the Online Management setup for your location.
Learn more about how to manage your DoorDash account here.
Learn more about Online Management here.
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