Contacting the Billing/Payment Department
+How can I contact the billing/payment department?
Please email billing@itsacheckmate.com for any questions about your bill.
+How can I access my billing portal online to see all posted payments and bank/credit card details?
For guidance on accessing our billing portal, check out Navigating the Checkmate Billing Portal. If you have any further questions, feel free to email billing@itsacheckmate.com.
Switching to ACH Payments
+How do I switch from a credit card to ACH payments?
Please contact billing@itsacheckmate.com to switch from a credit card to ACH.
Receiving Monthly Invoices
+When will I receive my monthly invoice from Checkmate?
Checkmate will send you an invoice on the first business day of every month. This will come directly from billing@itsacheckmate.com.
Cancelling Your Checkmate Account
+How can I cancel my Checkmate subscription?
We would hate to see you go! However, you can cancel your Checkmate subscription at any time. If you wish to cancel your subscription, please contact support@itsacheckmate.com. They can assist you by addressing your concerns and canceling your subscription if you choose to do so.
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