Quality & Training
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Recent activity by Quality & Training-
Reporting API
What is the Reporting API? The Checkmate Reporting API provides structured and actionable data sourced from third-party ordering platforms. This API empowers you to monitor sales, track operat...
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Best Practices for DriveThru
IntroductionTo ensure a seamless experience as we implement our advanced VoiceAI DriveThru ordering system, it’s essential for all in-store staff to understand the system’s functionalities and your...
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Store Menu Management
Introduction This guide provides an in-depth overview of Store Menu Management, designed to effectively and efficiently manage store locations, menus, and inventory statuses. Location and Status M...
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Kiosk Network Troubleshooting
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Navigating to Scanners
ScannersCount of Scanners results being displayedAdd a new ScannerNameDescriptionIdentifierStatusIDAdding a New ScannerYou can follow the below steps to add a new scanner: Navigating to Scan...
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Overview
OverviewThe restaurant's Kiosk product offers a convenient self-service solution. It features customizable menus tailored to suit specific preferences and dietary requirements. Additionally, the Ki...
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Orders management
What is Orders Management?Orders Management in Checkmate efficiently tracks and processes various types of orders. Designed to streamline operations from order entry through fulfillment, this syste...
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Online Management
What is Online Management? Online Management is a real-time service designed to monitor and manage store deactivations for both integrated and non-integrated brands. It ensures minimal downtime by ...
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VoiceAI - FAQs
General Information +What is Voice AI? Voice AI is an automated ordering system using advanced voice recognition technology to handle customer orders and inquiries efficiently. +How do I set...
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Operations Notification Emails
Operations Notification Emails are sent to designated internal users based on the team members who require notifications about specific issues. The three types of notifications are: Order Errors: ...