Quality & Training
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Articles
Recent activity by Quality & Training-
Location Offline
Keeping track of offline locations is essential to ensuring smooth business operations and preventing unnecessary downtime. This alert reminds you on the days you specify when a location has been m...
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Items Not Pushed
Ensuring that menu availability updates are successfully pushed to Ordering Platforms is crucial to preventing order issues and customer confusion. This alert notifies you when changes to item avai...
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Items sold out
Keeping track of sold-out menu items is essential to maintaining a smooth customer experience and ensuring timely restocking. This alert reminds you on the days you specify about menu items that ha...
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Revenue Fluctuation by OP
Tracking revenue performance across different Ordering Platforms (e.g., Doordash, UberEats) is essential for optimizing sales channels. This alert notifies you when revenue for a specific Ordering ...
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Revenue Fluctuation Location
Monitoring revenue changes across locations is crucial for identifying trends and making quick business decisions. This alert helps you stay ahead by notifying you when revenue at a specific locati...
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Reputation Analysis Dashboard
What is the Reputation Analysis Dashboard? The Reputation Analysis Dashboard provides comprehensive insights into your brand’s performance across various ordering platforms. This report is designed...
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Accessing Direct Ordering Reporting
Checkmate Direct Ordering offers an extensive catalog of reports that provide insights into online orders.To access Direct Ordering Reporting, log into the Direct Ordering Admin Panel and go to Rep...
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Transaction Details Report - Glossary of Terms
What is the Transaction Details Report? The Transaction Details Report provides a comprehensive, transaction-level breakdown of all orders, refunds, adjustments, and other activities for a given da...
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Onboarding FAQs
Getting Started + What should I have ready before I sign up? Before signing up, ensure you have access to your POS backend and ordering platform merchant portals with menu edit access. Your POS a...
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SpotOn POS Menu Management
Menu Creation and Initial Set-Up Login to SpotOn POS using Valid Credentials Home Screen View Creating an Item Category/Group Click on the Menu Item Groups icon Click the '+' sign icon at the bo...