If you issue a cancelation (aka void), full refund, or partial refund, your customers might ask you to send them an updated receipt for their records.
How to send an updated receipt to a customer
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In your Direct Ordering Admin Panel
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Go to Orders > Orders Review & Search
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Search by Order ID (if you know it), otherwise use the available Filters
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Once you locate the order, click the Order ID to open its details
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Click the Resend Email button in the upper right. The email address can be confirmed in the Customer section below.
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Once you click the button, you will see a pop-up notification confirming the email has been resent
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