Item sold-out notification

Get instant notifications whenever an item is marked as sold out in the Checkmate Portal. This notification provides information such as the item's location, the user who marked it sold out, and the anticipated duration of its unavailability, assisting you promptly in making well-informed operational decisions.

How to Enable Notifications

Step 1: Log into the Checkmate Portal using your credentials

Step 2: Click on “Profile” icon at the bottom of the left hand menu

Step 3: Go to the “Email Preferences” and select “Notify me when an item is marked Offline”

Step 4: Click "SAVE" at the top of the page to save the changes

Once you enable the notifications, you will receive email notifications about when the item was marked offline:

• When a user manually marks the item offline in the Checkmate Portal, these changes are pushed to the ordering platforms.

• If the item is marked as offline in the POS (in case of direct sync), the changes are pushed to the ordering platforms.

The notification email with the subject “Checkmate Items sold-out Notification” would be sent, including:

• Location

• Item Name

• Action Initiated By: email address of the user who executed the action

• Timestamp

• Anticipated Re-Availability: Projected date for restock, if available.

Example of a Notification Email

You will receive an hourly log of all your locations with a notification when one or multiple things are marked offline.